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We have put our most popular information in one handy place for your convenience.


Can I change of shipping method?

How long does it take for the delivery?

How to change/update the delivery address?

Is it possible to add/remove item from my order?

Where do you ship?

Why my order still unfulfilled?

What if I typed the wrong email address?

How do I change or cancel my order?

Can I change my shipping address after placing an order?

How do I track my order?

What Do I Do If I Have Missing Items In My Order?

When will my order be processed?

Will I be charged with customs and taxes?

Is my order eligible for free shipping?

How do I return an item?

Will shipping be covered for my returns?

What if the item(s) I received are defective/incorrect/damaged?

How long is the returns process?

When will I receive my refund?

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